Speed CU
Put a Family 1 Branch in your pocket!
- Just Call (714) 577-8454 ext. 158
- Use your cell or home phone
- Available 24/7
- Transfer between your accounts or transfer to another member
- Find out account balances on your account or that of a joint member
- Make loan payments
- Request a withdrawal by check from your account
- Inquire if a specific check has cleared
- Get loan payment and balance information
- Change your PIN
- Get dividend or interest information
SpeedCU is free. To reach SpeedCU, call our main phone number (714) 577-8454 and enter 158. All you need is a touch-tone phone and a password that you select yourself . Then you just follow the prompts. What could be easier?
Contact us at info@family1fcu.org and we’ll get you enrolled; in fact, if you have a Family 1 ATM or Debit card, you only need to have us set up your PIN (password).
Using Speed CU
Tips
- Biggest tip – SpeedCU will guide you step-by-step through any transaction
- You can key ahead at any time
- To enter the system the quickest way, when SpeedCU answers, enter your member number, hit #, enter your PIN, hit # – then just follow the prompts.
- To back up, one prompt at a time, hit *
Prompts/Speed CU Menu Structure
| Primary Menu | Second Level Menu | Third Level Menu |
| 1- Balances | ||
| 1- Share | ||
| 2- Checking | ||
| 3- Certificate | ||
| 4- Loan Balance and Payoff Information | ||
| 2- Transaction Inquiries | ||
| 1- Share | 1- Balance | |
| 2- Transaction History | ||
| 3- Dividend Information | ||
| 2- Checking | ||
| 1- Balance | ||
| 2- Transaction History | ||
| 3- Dividend Information | ||
| 4- Check Clearing | ||
| 3- Certificate | ||
| 1- Balance | ||
| 2- Transaction History | ||
| 3- Dividend Information | ||
| 4- Loan | ||
| 1- Balance | ||
| 2- Transaction History | ||
| 3- Dividend Information | ||
| 4- Payment History | ||
| 5- Loan Payoff | ||
| 5- IRAs | ||
| 1- IRA Shares | ||
| 2- IRA Certificates | ||
| 3- Transactions | ||
| 1- Share to Share Transfer | ||
| 2- Share to Loan Payment | ||
| 3- Loan Advance to Shares | ||
| 4- Different Account | ||
| 5- Change Pin | ||
| 6- Holds | ||
| 7- Tax Information |