About Us
We’re the ONLY credit union chartered to serve the communities of Placentia and Yorba Linda exclusively!
We serve anyone who lives, works, or worships in the cities of Placentia and Yorba Linda AND their family members. We also serve those who donate to the Boys & Girls Clubs of Brea-Placentia-Yorba Linda and With Hope Foundation.
Our vision for our future together is that of service excellence and dynamic growth.
A Word from our CEO, Patricia White
One of Family 1’s strengths is, and has always been, our care and concern for members and their families. Our team of effective and dedicated employees share the philosophy that “we are always willing to work a little harder” to meet the challenges of both our members’ needs and the changing business environment. As a member-owned institution, we always remember that we are people helping people. Our whole philosophy of business is based on member service. We believe that our Credit Union values and our focus on top-notch member service make a winning combination.
The changes we have undertaken over the past three years have positioned us to make significant enhancements needed for phenomenal growth and prosperity. We look forward to the next five years with tremendous excitement! We will be significantly expanding our membership base, while we work to better meet the needs of our community.
We want to be our members’ preferred provider of financial services. To achieve this vision, Family 1 will continue to meet its members’ ever changing financial needs with an increasing quality of service along with innovative, leading edge products. Convenience is our watchword. We’re making it easier than ever to transact business with us from wherever our members are located. When members need us, we’re there.
We value our members. Our day is made when a member thanks us for our exceptional service. We listen when members want new products and services. We continually research the latest trends in our field in order to be the best service provider for our members. We want to be aware of all aspects of our members’ financial needs in order to help them improve their financial health and plan for a better tomorrow.
We value our employees. We seek to provide a professional yet welcoming atmosphere in which people can work. We focus on a healthy work environment where everyone can grow and develop their personal and professional skills. We recognize that the success and reputation of Family 1 Federal Credit Union is directly tied to the effectiveness of our work force.
Our vision is clear. Our values are certain. Our mission is sure. Our track record is proven. But no one person can do it alone; it takes all of us working toward the same goal. We are embarking on an era of tremendous potential for Family 1. We look forward to dramatic increases in membership, while still maintaining our family-like atmosphere. All of us, members, employees and our Board of Directors, working together, will bring Family 1 to even greater levels of productivity and service.
Our History
Family 1 was chartered May 19, 1964 to serve the employees of Unocal Science and Technology located in Brea. Changes in Unocal’s presence in California prompted Family 1 to move offsite in 1995 and seek a community charter to serve the communities of Placentia and Yorba Linda, CA. When the National Credit Union Administration accepted the change, Family 1 became the only credit union chartered to exclusively serve these two communities.
Membership in Family 1 is now open to anyone who lives, works, or worships in either the city of Placentia or Yorba Linda – or anyone who is related to someone who qualifies for membership. And, due to Family 1’s “once a member, always a member” policy, there remains a large concentration of current and former Unocal employees, and their families, in Family 1’s membership.